What is our 3-Step guest compliance protocol?

For all reservations, the following steps are observed:
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1. Criminal Background Screening
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2. Comprehensive Rental Agreement
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3. Preventative Security System

Criminal background screening

This is the first compliance step that occurs when a potential guest requests to book with us.

The primary guest on all reservations, regardless of the booking platform, is screened for criminal background.

A guest must successfully pass all levels of the screening process or their reservation will be canceled.

How do we perform the screening?

Upon making a reservation, we automatically send an email requiring the guest(s) to verify their identity and submit their information for a criminal background screen.

The link provided takes them to our screening tool. The guest is then asked for necessary identifying information.

The criminal background report is sent securely to our team, where we analyze the results and make a decision based on our policies.

What is YStandard’s screening criteria?

No severe criminal convictions and sex offenses including but not limited to murder, terrorism, rape, assault, battery and child abuse. 
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Our screening checks the OFAC list and public state and country criminal records as well as state and national sex offender registries. 
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For lesser charges, our screening policy takes several factors into account, such as the severity of the charge, when the charge was placed, and the type of offense.

How is a criminal background screening performed when booked on other platforms?

All of our listings on Airbnb and VRBO require the guest to be ID-verified with a satisfactory background screening. Airbnb’s verification process checks multiple facets of a guest’s identity:

• A guest’s first/last name and date of birth
• For United States residents, certain databases of public state and county criminal records are checked, as well as state and national sex offender registries for criminal convictions and sex offender registrations. For a guest who lives outside the United States, to the extent permitted by applicable laws and to the extent available, they may obtain the local version of background or registered sex offender checks.

How is a criminal background screening performed when booked on other platforms? (cont’d)

• Multiple FCRA-compliant vendors are used to conduct felony conviction checks, national sex offender searches as well as global sanctions reviews including OFAC and terrorist watch lists. These checks cover digitized criminal court records, department of correction records, wanted lists, global watchlist records, and all available state sex offender registries that exist online in the U.S. In addition, they also cover domestic and foreign watch lists and sanction lists, such as domestic and international fugitives, FBI lists (i.e., terrorism, most wanted, white-collar criminals), Interpol, politically exposed persons, U.S. Dept of Treasury lists, Drug Enforcement Administration (DEA) lists, and many others.

Preventative Security System

Our team employs several post-confirmation protocols to ensure safety of all community residents.
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As standard, a Ring camera is placed near the front door visibility, and a Nest Camera for driveway (if applicable) surveillance. This allows us to enforce occupancy and behavioral rules.

Preventative Security System (cont'd)

Access to the home is controlled by smart locks, providing guests with a one-time code only valid for the duration of their reservation. A separate unique code and key is given to our Partners.

Noise and smoke monitors allow us to enforce our policies as outlined.